All engagements
GenAI Enablement

Copilot Studio agent for a knowledge-heavy operations team

Challenge

An operations team was drowning in structured knowledge scattered across SharePoint, PDFs, and legacy systems. Consultants had been selling 'GenAI', not solving the actual retrieval problem.

Approach

Designed an agentic workflow in Copilot Studio + Azure AI Foundry with a clear grounding strategy, packaged as a commercial pilot with defined scope, success criteria, and a route to production.

Outcome

A working agent shipped in weeks, adopted by the internal team, and a commercial framework that turned a one-off pilot into a repeatable offering.

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